Security Awareness

1. Do not tell your PIN or Password to anyone including a Bank officer.
2. Banks never ask for PIN or Password information to customers.
3. If the customer receives the request, please call call center 14083 or (061) 4525800.
4. Change PIN and Password periodically.
5. Make sure the link that opened is https://ib.bankmestika.co.id
6. Check your transaction history periodically to find out inappropriate transactions.
7. If you find any discrepancy, contact Mestika Bank immediately.
8. Make sure your anti-virus is updated in your gadget for secure transactions on Internet Banking or Mobile Banking, and make sure that your gadget is scanned periodically.

Customer Care

User ID and Password Internet Banking can be obtained when you register through Customer Service. For more information, please contact the call center of Bank Mestika at 14083 or (061) 4525800 also visit the website www.bankmestika.co.id.

User ID and Password Internet Banking can be obtained when you register through Customer Service. For more information, please contact the call center of Bank Mestika at 14083 and you can also visit the website www.bankmestika.co.id.